Agents score application completeness, cite rating rules, and draft underwriting summaries for straight-through or referral paths.
Agents guide FNOL intake, validate coverage, assemble adjuster briefs, and track reserves with SLA context.
Agents draft endorsement impacts, renewal offers, and lapse-prevention outreach grounded in policy terms.
Agents answer producer inquiries with cited product references and submission status from agency systems.
Agents prioritize SIU referrals, surface entity linkages, and monitor filing deadlines with audit-ready logs.
Your InsurTech gateway: multi-LLM orchestration, MCP into core systems, RAG + graph, guardrails, Azure scale.
We deploy AI agents that perform insurance operations work on the ideyaLabs Agentic Layer™—production middleware behind every agent we ship. Agents observe policy and claims context, decide with cited retrieval, act through MCP tools into your cores, and confirm with humans when coverage, payment, or regulatory stakes are high. You automate underwriting throughput, claims cycle time, and servicing—without losing the audit trail examiners and risk teams require.
Agents ingest applications, third-party data, and rating rules to pre-score risks, flag missing evidence, and draft underwriting summaries. Underwriters approve exceptions while straight-through paths clear standard risks faster with full audit trails.
From first workshop to production agents, we follow a proven agentic delivery model—scoped for insurance controls, multi-line complexity, and the stakeholders who must trust every automated action.
We shadow underwriting, claims, policy admin, and distribution teams to catalog where agents should triage FNOL, score submissions, or draft regulatory packs—and set targets for STP rate, cycle time, and exception volume.
ideyaLabs pairs InsurTech engineering depth with the Agentic Layer your agents run on daily. You get teams who understand how carriers operate—and middleware that makes automation fast, governed, and worth measuring.
We ship agents that triage FNOL, accelerate underwriting, renew policies, and prepare regulatory packs—not generic copilots disconnected from your PAS and claims stack.
Production middleware powers every agent: multi-LLM routing, MCP gateways, RAG plus knowledge graph, and guardrails engineered for sub-2-second responses on Azure.
Deep integration experience across policy admin, claims, billing, agency management, and data warehouses so agents read and write where adjusters and underwriters already work.
High-stakes paths stay semi-autonomous: agents prepare decisions; your teams confirm reserves, payments, coverage changes, and external regulatory submissions.
Policy, loss, and billing answers include sources and confidence signals underwriting, claims, and compliance teams can defend in audits and exams.
ISO 27001:2022-aligned practices, least-privilege tool access, PII masking, and distributed tracing are built in from sprint one.
Elastic Azure architectures handle catastrophe volume, month-end close, and multi-line portfolios without degrading agent response times.
Programs tie to STP rate, loss adjustment expense, cycle time, and exception volume—the metrics carriers and MGAs already measure.
